Before Your Booking is Confirmed:

Please cancel your booking from the booking detail link in the email sent to you.

After Your Booking is Confirmed:

Up to 3 Days Before the Rental Date: admin@rentacar-guam.com (Japanese or English)
1-2 Days Before the Rental Date: +1-671-648-8780 (English)

Cancellation Charge

Cancellation Charges are as Follows:

Cancellation Date	Cancellation Charges
Up to 7 Days Before the Rental Date	None
3-6 Days Before the Rental Date	20% of the Car Rental Fee
1-2 Days Before the Rental Date	30% of the Car Rental Fee
Rental Date or After the Scheduled Rental Date	50% of the Car Rental Fee

Airport Shop: If you do not show up within three hours from the arrival time of the flight, it will be regarded as a cancellation.

Other Shops: If you do not show up within one hour from the scheduled
departure time, it will be regarded as a cancellation.